Terms of Service

Last updated: January 2025

Agreement to Terms

By accessing or using VoiceHub's services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Services. These Terms apply to all visitors, users, and others who access or use the Services.

Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services in any way that violates applicable local, state, national, or international laws
  • Attempt to gain unauthorized access to our systems, networks, or data
  • Interfere with or disrupt the Services, servers, or networks connected to the Services
  • Use the Services to transmit harmful, malicious, or offensive code or content
  • Impersonate or misrepresent your affiliation with any person or entity
  • Use automated systems (bots, scrapers) without our prior written consent
  • Reverse engineer, decompile, or disassemble any part of the Services

Account Registration

To use our Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for any activities or actions under your account. You must notify us immediately of any unauthorized use of your account.

Subscription and Billing

Our Services are offered on a subscription basis with the following terms:

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are in USD and exclude applicable taxes unless otherwise stated
  • You authorize us to charge your payment method for all fees incurred
  • We offer a 14-day free trial for new customers with no credit card required
  • You can cancel your subscription at any time through your account settings
  • Cancellation takes effect at the end of your current billing period
  • No refunds are provided for partial months or unused portions of the service
  • We reserve the right to change our fees with 30 days advance notice

Intellectual Property

The Services and their original content, features, and functionality are owned by VoiceHub, Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not copy, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as incidentally necessary for your authorized use.

User Content

You retain ownership of any content you provide through our Services ("User Content"), including voice conversations, data, and information. By providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and store your User Content solely to provide and improve the Services. We will not share your User Content with third parties except as necessary to provide the Services or as required by law.

Prohibited Uses

In addition to other restrictions, you may not use the Services to:

  • Engage in unlawful, fraudulent, or deceptive practices
  • Violate the privacy or rights of others
  • Transmit spam, phishing attempts, or unsolicited communications
  • Distribute viruses, malware, or other harmful code
  • Harass, abuse, or harm others
  • Infringe on intellectual property rights
  • Compete with or create a substitute for our Services

Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may do so through your account settings or by contacting us. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

Limitation of Liability

To the maximum extent permitted by applicable law, VoiceHub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from: (a) your use or inability to use the Services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Services; or (d) any bugs, viruses, or other harmful code transmitted through the Services by any third party. Our total liability shall not exceed the amount you paid us in the 12 months prior to the event giving rise to the claim.

Warranties and Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, secure, or error-free, or that any defects will be corrected. We do not warrant or make any representations regarding the accuracy or reliability of any content obtained through the Services.

Indemnification

You agree to indemnify, defend, and hold harmless VoiceHub, its officers, directors, employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any rights of another; or (d) your User Content.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Services shall be resolved exclusively in the state or federal courts located in San Francisco County, California. You consent to the personal jurisdiction of such courts.

Contact Information

For questions about these Terms of Service, please contact us:

  • Email: legal@voicehub.ai
  • Mail: VoiceHub, Inc., 123 Market Street, San Francisco, CA 94103